WATER DAMAGE CONNECTION SERVICE

Get Help With Water Damage

Enter the property ZIP code to check connection availability with independent local service providers for water removal, drying, cleanup, and related property-damage needs.

  • Leaks, overflows, and standing water
  • Water removal and drying requests
  • Check provider coverage for your area

Enter the ZIP code for the property with water damage.

DryStrong is a free referral and connection service. Provider availability varies by location.

Free Connection Service
Independent Providers
Water Removal & Drying Requests
Availability Varies by Area

Make safety the first step

Water damage can involve electrical, contamination, fire, gas, or structural hazards. Do not enter or touch an area that appears unsafe.

  • Stay away from wet electrical equipment and standing water near electrical sources.
  • Avoid contact with water that may contain sewage, chemicals, or other contamination.
  • Stop the water source only when it can be done safely. For an immediate life-safety, fire, gas, or structural emergency, contact 911 or the appropriate utility.

This is general safety information and is not a substitute for emergency or professional guidance.

Water can move beyond what you can see

Visible water may be only part of the problem. Moisture can spread into drywall, insulation, flooring, cabinets, and nearby cavities. Depending on the situation, a service provider may inspect affected materials, discuss water removal, and recommend an appropriate drying approach.

Prompt attention may help limit additional material damage, but no outcome can be guaranteed.

Common water-damage situations

Callers may be looking for help after a sudden leak, overflow, or water intrusion. The appropriate service depends on the source, affected materials, and type of water involved.

Burst or leaking pipe

Water from a supply line, fixture, pipe, or other plumbing failure.

Ceiling or roof leak

Dripping, staining, or wet drywall after a plumbing issue, roof problem, or water intrusion above the room.

Appliance or water-heater overflow

Leaks or overflows involving washing machines, dishwashers, refrigerators, or water heaters.

Standing water or flooded room

Water affecting floors, carpet, baseboards, furniture, or multiple rooms.

Storm or groundwater intrusion

Water entering after heavy rain, wind, exterior flooding, or drainage problems.

Sewage backup

Potentially contaminated water that requires special precautions and appropriate provider capabilities.

Some causes may also require a plumber, roofer, electrician, environmental professional, or another trade. DryStrong does not diagnose the cause or determine the required scope of work.

What an independent provider may discuss

Services vary by provider and by the condition of the property. During the call, ask which services the provider performs directly.

Moisture assessment

Inspection of visible damage and, when offered, use of moisture-detection equipment.

Water removal

Removal of standing water when appropriate for the provider and type of loss.

Drying and dehumidification

Air movement, dehumidification, and monitoring recommendations for affected materials.

Cleanup and next-step recommendations

Discussion of cleaning, material removal, repairs, or other trades that may be needed.

A straightforward connection process

  1. Describe the situation

    Call with the property ZIP code, source of the water if known, affected areas, and when the problem began.

  2. DryStrong checks connection availability

    DryStrong checks whether a participating independent provider may be available for the location and type of request.

  3. Speak directly with the provider

    Discuss timing, service scope, qualifications, pricing, documentation, and any other questions directly with the provider.

You decide whether to hire the provider. DryStrong does not perform the work, set the price, or guarantee the provider’s availability or results.

Document the damage and contact your insurer

Insurance coverage depends on the policy, cause of loss, exclusions, reporting requirements, and the insurer’s claim decision. Neither DryStrong nor a service provider can guarantee coverage or payment.

  • If it is safe, take photos or video before moving or discarding damaged items.
  • Note when and where the water started and any safe steps taken to stop the source.
  • Keep receipts, estimates, reports, and communications related to the loss.
  • Contact the insurer promptly and ask what mitigation and documentation the policy requires.

Ask the independent provider what photos, moisture records, estimates, or other documentation it may be able to supply.

Questions worth asking before work begins

  • Are you available for this ZIP code and type of water loss?
  • Which services do you perform directly, and which may require another trade?
  • What licensing, certifications, and insurance apply to your business and this work?
  • How is the price determined, and what is included in the proposed scope?
  • What documentation can you provide for the property owner or insurer?
  • Who is responsible for moving belongings, removing materials, and arranging repairs?

Start with the property ZIP code

Participating-provider coverage, operating hours, response times, qualifications, and service scope vary by location. Check the ZIP code for the property to see whether a connection may be available.

Check Availability by ZIP

No arrival time or service availability is guaranteed.

Water-damage connection questions

What is DryStrong?

DryStrong is a free referral and connection service that helps callers reach participating independent service providers. DryStrong is not a restoration contractor and does not perform the property work.

Does DryStrong perform water removal or drying?

No. Any inspection, water removal, drying, cleanup, material removal, or repair is performed by an independent provider selected by the caller.

What happens when I call?

Be prepared to describe the property location, what happened, when it began, the areas affected, and whether water is still entering. DryStrong will check whether a participating provider may be available and may connect the call.

How quickly can a provider arrive?

Timing depends on the provider, location, operating hours, weather, demand, and type of service needed. DryStrong does not guarantee availability or an arrival time.

Does homeowners insurance cover water damage?

Coverage varies by policy and cause of loss. The insurer determines whether a claim is covered and what it will pay. Contact the insurer promptly for policy-specific guidance.

Should I take photos before cleanup?

When it is safe to do so, photos or video may help document the condition of the property. Do not enter an unsafe area or delay emergency action merely to take pictures.

Do all participating providers offer the same services?

No. Provider capabilities, qualifications, equipment, schedules, service areas, and pricing vary. Ask the provider directly which services it offers.

Is the DryStrong connection service free?

DryStrong does not charge the caller for using the connection service. DryStrong may receive compensation when a qualified call or lead is referred to a participating provider.

Check provider availability for the property

Enter the ZIP code for the property with water damage to check whether a connection may be available.

Enter the ZIP code for the property with water damage.

DryStrong is a free referral and connection service. Provider availability varies by location.

DryStrong connects property owners with independent providers and does not perform restoration work.